Yes, we are happy to meet with anyone, and referrals from existing clients will get first priority.
The first meeting is free, and it is considered a “working” meeting. We will send you a questionnaire in advance, to complete before your meeting. The value you receive from this meeting can be significant if you can pull the information together in advance.
No, there is no minimum investment. The criteria we use are different than most firms: Can we make a difference to justify our presence in your life?
Email: pbrennan@keyfinancialinc.com
Phone: 610-429-9050
If you are being referred to us, we will set up a meeting right away. If you are just learning about us from another source, Patti will first talk with you over the phone to make sure we are what you are looking for.
For the most part, clients will hold investments which can be sold immediately or as of the close that day. The cash is available in your account in 3 business days, after the day of the sale, per SEC rules requiring settlement in T+3 days. From there we can either send you a check, direct deposit into to your bank (ACH) or wire to your bank.
IRAs require a form to be signed (this is federal law) which will ask if you would like us to withhold taxes for you. We can help you figure out how much should be withheld.
We take account security very seriously. Whenever there is a request, we verify that it is you. We will only send you money to your home address, or a bank account that is already on file, established when we were face to face watching you sign the paperwork. All electronic communication is encrypted and password protected.
*Please note: there are a few retirement plans that are Pershing LLC.
You can elect to Go Paperless by logging into your Royal Alliance website and clicking on the “Go Paperless” icon near the top right of the home page. There you can select which documents you want by regular mail and which ones you want an email notification for. To clarify, Royal doesn’t email the documents; rather you’ll get an email notification when new documents are available to view. You can change your settings at any time on your Profile Tab under Document Delivery.
If you need any further assistance, please feel free to call or email our IT Director, Kevin Matthews at 610-429-9050 or kevin@keyfinancialinc.com.
For KeyMoney:
If you are looking at this, you may already know that, for your security, eMoney passwords have an automatic lock out if three incorrect login attempts are made. The good news is, if you just had a typo or remembered your password you will have the chance to login again once the system unlocks itself in 15 minutes! Otherwise, please click “Forgot your password” and follow the prompts to reset your password.
For Royal Alliance:
For your security, Royal Alliance passwords also have an automatic lock out if three incorrect login attempts are made. The bad news is, once you are locked out you are locked out for good. At this time there is no way of changing your Royal Alliance password without our assistance. We aren’t sure if this will ever change, but we believe that this is yet another security feature where we will be able to further verify your identity before changing such an important password!
To reset this password, please call or E-Mail Kevin Matthews at 610-429-9050 or Kevin@keyfinancialinc.com. Once we have verified your identity, we will contact Royal Alliance and they will reset your password from their secure system and we will call you back with it ASAP.
We are happy to change your address for you in all of our systems, but first in order to protect you we need to verify your identity. For this purpose, please call into the office and let us know where you’ve moved. We will take care of the rest! Please note, you are more than welcome to send us an E-Mail notifying us of your new digs, but we will always call and verify before changing it in our systems.
1099s are due to the IRS by January 31st. At that point, the IRS allows your custodian, Pershing, to request an extension if they are still waiting for all the fund companies to send them yearend tax information.
No later than March 15th! If you are asking this question, we can promise you that you are not alone and as soon as we have the answer we will post it on our “Latest News” banner at the bottom of our home page. Please note that Pershing has no control over mutual funds making any last minute changes and this is a very common issue for all Broker Dealers (Fidelity, Schwab, and the like!). You will always be notified if any changes have been made.
We understand that the statements from Pershing (Royal Alliance) are sometimes confusing, and may not give you the information you are looking for. We will be sending you statements every quarter which we believe do a better job of communicating your results in a simple, easy to read format.
Think of the relationship as one similar to health care. If Key Financial is your family doctor, it is important to use state-of-the-art technology to help diagnose, treat and make sure you stay in sound financial health.
By now you might be wondering if there are a lot of hands in the cookie jar. In reality, most firms’ private label the services described above, but each entity is necessary no matter who you deal with. We believe in full transparency and are proud of the choices we have made to protect our clients.
It’s primarily a paperwork process. Specifically, the steps are as follows:
The transfer process can take anywhere from 1 to 4 weeks, depending on where you currently hold your accounts. The transfer system (referred to as the “ACAT” system) is very efficient, and we will make sure all shares transfer into your new Royal Alliance account. We do suggest you keep on the lookout for residual deposits that may be made after the shares have transferred, which may occur if a dividend or capital gain has been declared, but not deposited yet. That will be apparent when you receive a statement from your prior custodian and we can re-sweep the account for you.
Everyone has a financial plan whether they realize it or not. The financial plans we create include specific strategies to improve outcomes.
Financial newspapers and magazines send out questionnaires to thousands of advisors about our financial planning approach, outlook on markets, growth of our business over 1, 3, and 5 years, and client retention. Each media outlet has algorithms and criteria, and each questionnaire is different and forces us to solidify our outlook, and evaluate our business. They want it to be an objective list of “best practices” in the nation.
There is a priceless “side effect” that comes along with this process. Just as we believe it is important for every client to look at their financial plan once a year, it is important for us to look at our business plan throughout the year also. This provides a level of objective benchmarking for us, because we cannot exert any influence in the rankings.
Instead of just working in the business, we also work on the business. We have a responsibility to make sure we will be viable through every market environment, and continue take steps to be able to provide this service to many generations of families.
They lost money. The bigger question is: What did we do while it was going on, and afterwards?
As Chris Davis once said “You make most of your money in a bear market, you just don’t know it at the time.” It is what you do while it is happening that ultimately matters. Every bear market feels different, because it is. First, you are usually at a difference place in your life for each bear market. You may have been working for one, and retired for another, so how it affects you and what you should do may be different. The catalyst that caused stock prices to go down 20, 30 or even 50% is also different. It is important to have a professional, who already knows you, and who has lived through many of these markets help you through it.
Another way of asking this same question may be: “How do I protect myself from a Madoff situation?” This is why we have chosen Royal Alliance who is diligent with our compliance and clears through Pershing. Madoff had his own broker dealer, and they did their own clearing, so there were no checks and balances.
Please click on the link to read Patti’s article for Worth Magazine outlining the 10 things you can do to protect yourself from a Ponzi scheme.
It is an important question. Key Financial is unique as Patti is involved in every client relationship, and she has taken careful steps to make sure that every Key Financial employee knows every client as well. This has been so effective clients often call and do not ask for Patti, but will ask for one of her team members because they know them as well. Patti has taken steps to hire great people who share her values and who will always look out for our clients first. Our systems, standards and protocol are so tight that any transition would be seamless.
Key Financial has been providing Wealth Management advice for over 25 years.
Find out how we can help you today.
